Policies

* Contact us immediately through email for any issues or concerns with your order, for the quickest best results. We will do our best to keep you happy and satisfied during your return process, or refund request.

* Please note: any return or refund outcome may be different than listed below based on the reason or situation, however most cases would follow the rules listed below.

* Must email us for an RA # (Return Authorization number), in order to receive an approval for a return.

* Do not just mail / return an item back, as it can become lost or misplaced, and your refund can be denied.

* Credit card processing fees are non-refundable, this is because our processor does not refund their fee’s to us.

* Shipping charges are normally non-refundable. The actual shipping charges paid to ship your order to you would not be refundable for a return or if you changed your mind.

* Customers would be responsible to pay for return shipping charges if changed their mind and wanted to return the item for refund. We recommend the return to have an insurance amount attached to the shipment incase the item gets lost or damaged by your shipping carrier.

* Refunds are only processed once the item has been received back and inspected. As long as everything checks out, we will issue a refund back to your original form of payment.

* Restocking fee’s may apply depending on the condition of the returned item. This will vary depending on the situation.

* Retuning your item will not guarantee a full refund, or partial refund, or in some cases no refund at all, however this is pre-determined when getting your RA # in the beginning.

* Most used items are not refundable, for full purchase price. Note, not all used items are accepted back for a refund. Items that can’t be resold for new, or sold at all will have different outcomes on the return process.

* Any altered item, that’s been changed or modified in any way including cut or trimmed down are non-refundable.